Delivery

DELIVERY POLICY

 

We undertake to despatch your order within 7 business days. We will confirm delivery of your order via email if you provide your email address. 

 

DELIVERY DESTINATIONS

 
We ship online orders within Singapore only. To assure quick reliable delivery, we deliver all orders to Non-P.O.Box addresses during weekday between  9am-6pm.

 

 

RECIPIENT NOT HOME

 
If the recipient is not home when your delivery is made, a calling card will be left at the door or in the letterbox asking you to call our customer service representative at 65-62782188 to arrange a convenient time for re-delivery arrangement. (A SGD15 charge may be incurred for redelivery).The timing for re-delivery will also be affected with some orders not able to be redelivered until the following day.

 

Note: We guarantee delivery of our products to your doorstep. Please provide specific instructions regarding delivery alternatives if this condition is not likely to be suitable. 

 

DELIVERY CHARGES

 

We provide FREE DELIVERY for order SGD150.00 and above (inclusive of GST). A delivery fee of SGD15.00 will incur for order below SGD100.00, and SGD10 for order above SGD100.00 and SGD150.00 below, All products within a single order will be made in one delivery

 

SELF COLLECTION

 

Customer must present order acknowledgement receipt to the counter upon collection of goods.

Self collection must be made ,5 business days after payment and within 14 days, at our office (2 Pandan Ave, Foh Foh Building, Singapore 609382)

Should there be any unforeseen circumstances that the customer is not able to collect the goods within 14 days, please call our customer service hotline at 65-62782188 to re-arrange the collection time.